Short Detail:
The Institute of Banking Personnel Selection (IBPS) has announced the CRP CSA-XVI Customer Service Associate / Clerk Vacancy, offering a total of 11403 vacancies. Eligible and interested candidates can apply online between 01/08/2026 and 21/08/2026. Applicants who are eligible for CRP CSA-XVI Customer Service Associate Vacancy / IBPS Clerk Vacancy 2026 are advised to check the complete details regarding eligibility, application fee, age limit, and selection process in the official notification provided below.
Institute of Banking Personnel Selection (IBPS)
Customer Service Associate (CSA) / Clerk Vacancy 2026
Advt No.: CRP CSA-XVI
JobResult360.com
Important Dates
| Event | Date |
|---|---|
| Application Start Date | 01/08/2026 |
| Last Date To Apply | 21/08/2026 |
| Last Date Of Fee Payment | 21/08/2026 |
| Form Correction Windows | To Be Notified |
| Pre-Examination Training (PET) | September, 2026 |
| Preliminary Exam Date | October, 2026 |
| Preliminary Exam Result | November, 2026 |
| Main Exam Date | December, 2026 |
| Admit Card Date | Before The Exam |
| Provisional Allotment | March, 2027 |
Application Fees
| Category | Applicaton Fees |
|---|---|
| General / OBC / EWS | ₹850/- |
| SC / ST / PwBD / ESM / DESM | ₹175/- |
Note: Applicants can make the payment of application fees using Debit/Credit Card, Net Banking, or UPI services.
IBPS Customer Service Associate (CSA) Vacancy 2026 Age Limit
Age As On Date: 01/08/2026
| Particulars | Details |
|---|---|
| Minimum Age | 20 Years |
| Maximum Age | 28 Years |
| Remarks | Age relaxation applicable for reserved category as per CRP CSA-XVI 2026 rules. |
Age Relaxation
| Category | Relaxation In Upper Age |
|---|---|
| SC / ST | 5 Years |
| OBC (Non-Creamy Layer) | 3 Years |
| PwBD | 10 Years |
| Ex-Servicemen / Disabled Ex-Servicemen | Service Period + 3 Years (8 Years for SC/ST DESM), Max 50 Years |
| Widow / Divorced / Legally Separated Women | Gen/EWS: 35 Years; OBC: 38 Years; SC/ST: 40 Years |
Customer Service Associate (CSA) Vacancy 2026
Total Posts: 11,403
| State / UT | SC | ST | OBC (NCL) | EWS | UR | Total |
|---|---|---|---|---|---|---|
| Uttar Pradesh | 375 | 17 | 508 | 159 | 672 | 1731 |
| Karnataka | 224 | 101 | 386 | 136 | 567 | 1414 |
| Maharashtra | 117 | 96 | 291 | 95 | 452 | 1051 |
| West Bengal | 236 | 49 | 224 | 83 | 354 | 946 |
| Gujarat | 50 | 103 | 194 | 63 | 288 | 698 |
| Tamil Nadu | 137 | 5 | 213 | 58 | 262 | 675 |
| Madhya Pradesh | 91 | 114 | 98 | 49 | 218 | 570 |
| Bihar | 89 | 1 | 146 | 42 | 213 | 491 |
| Punjab | 150 | 0 | 106 | 40 | 185 | 481 |
| Delhi (UT) | 65 | 35 | 123 | 36 | 156 | 415 |
| Rajasthan | 67 | 53 | 84 | 35 | 153 | 392 |
| Andhra Pradesh | 33 | 11 | 53 | 14 | 75 | 186 |
Eligibility Details
| Criteria | Requirement |
|---|---|
| Education (as on 21/08/2026) | Graduation in any stream from a university recognized by the Government of India, along with a valid marksheet/certificate |
| Computer Knowledge | Mandatory — a certificate, diploma or degree in computer operation, or Computer/IT studied as a subject in school or college |
| Local Language | Ability to read, write, speak and understand the local language of the applied State/UT |
Important Links
| Apply Online | Click Here |
| Download Notification | Click Here |
| Official Website | Click Here |
| Join Youtube Channel | Click Here |
| Join WhatsApp Channel | Click Here |
| Instagram Join | Click Here |
| Join Facebook Group | Click Here |
| Follow X | Click Here |
| Latest Update | Sarkari Result |
IBPS Clerk 2026: Selection Procedure & Exam Pattern
Candidates will be shortlisted through a two-tier online examination, followed by a mandatory language test, as summarised below.
Stage 1: Preliminary Exam
| Section | No. of Questions | Max Marks | Duration |
|---|---|---|---|
| English Language | 30 | 30 | 20 Minutes |
| Numerical Ability | 35 | 35 | 20 Minutes |
| Reasoning Ability | 35 | 35 | 20 Minutes |
| Total | 100 | 100 | 60 Minutes |
Stage 2: Main Exam
| Section | No. of Questions | Max Marks | Duration |
|---|---|---|---|
| General / Financial Awareness | 40 | 50 | 20 Minutes |
| General English | 40 | 40 | 35 Minutes |
| Reasoning Ability | 40 | 60 | 35 Minutes |
| Quantitative Aptitude | 40 | 50 | 35 Minutes |
| Total | 160 | 200 | 125 Minutes |
Marking Rules
| Rule | Detail |
|---|---|
| Negative Marking | 0.25 marks deducted for every wrong answer in both stages |
| Final Merit | Based only on marks scored in the Main Exam |
Stage 3: Local Language Test
Candidates shortlisted after the Main Exam must clear a proficiency test in the local language of their applied State/UT. Those who studied that language up to Class 10 or higher and submit valid proof are exempted from this test; failing it leads to disqualification from the selection process.
